Contact Us

Our friendly staff is always available to take your calls and answer any questions you may have. We look forward to hearing from you!

Reservation Info

Check In/Check Out Times: Our check in time is 3pm, however guests arriving before this time may leave their luggage at the front desk until their room is ready. Our check out time is 11am. Luggage may again be left in the office after this time.

Methods of Payment: We accept Mastercard, Visa, American Express and Diners credit cards. You may also pay by Debit Card, travellers cheques and cash. You will be asked to guarantee your room with a credit card upon making a reservation. Arriving at the hotel, you may change your payment to any of the above methods of your choice.

Cancellation Policy: Reservations must be cancelled 48 hours prior to your arrival time. A cancellation number will be issued upon cancelling your room. This number must be retained in order to avoid a no show charge.

Non-Smoking: We are happy to say we are 100% smoke-free motel.

Pet Policy: We are unable to accommodate pets. For pet accommodations, please visit Petsmart PetsHotel.

Address: 2721 Bank St Ottawa ON K1T 1N1
Phone: 613-738-3838 Fax: 613-736-8211
Check in: 3pm Check out: 11am